Corporate Training · Program 3

Leadership & Management Development

Developing capable leaders who inspire people, strengthen accountability and deliver results.

Program overview

What this program is for

People leave managers, not companies. This program develops supervisors, managers and emerging leaders in the everyday skills of leading people: communicating clearly, delegating well, coaching, resolving conflict and building accountable teams.

Designed for: Supervisors, managers, emerging leaders and employees preparing for management responsibilities.

Typical participants: Front-line supervisors, team leads, new and mid-level managers, and employees preparing for their first management role.

Business challenges addressed

Strong individual contributors promoted without management preparation
Inconsistent expectations and accountability across teams
Conflict that is avoided rather than resolved
Turnover and disengagement linked to day-to-day management

Learning outcomes

By the end of the program, participants will be able to:

Understand their own leadership style and its effect on others
Communicate expectations clearly and give useful feedback
Delegate effectively and follow up with accountability
Coach employees and support their development
Address and resolve workplace conflict constructively
Lead their teams through change and toward higher performance

The nine-month journey

The nine-month program

Session themes are sequenced so each month builds on the last. Between sessions, participants apply what they learned to their own work. Detailed session content is tailored after the needs review.

9 monthsof structured employee development

9 × 4 hrsinstructor-led, in-person sessions, one per month

36 hoursof classroom instruction in total

Month 1Baseline assessment, leadership effectiveness and self-awareness
Month 2Communication and interpersonal skills
Month 3Delegation and accountability
Month 4Coaching and employee development
Month 5Conflict resolution, with mid-program review
Month 6Team performance management
Month 7Decision-making and problem-solving
Month 8Leading change
Month 9Building high-performing teams, final assessment and next-step plan

Training areas

Leadership effectiveness and self-awareness
Communication and interpersonal skills
Delegation and accountability
Coaching and employee development
Conflict resolution
Team performance management
Decision-making and problem-solving
Leading change and developing high-performing teams

Development focus: Stronger leadership competencies, management effectiveness and team development capabilities.

How progress is measured

Competency scores at baseline, mid-program and completion
Practical leadership actions applied with participants’ own teams
Feedback from participants’ managers on observed behaviour
Employer-selected team indicators, such as retention or engagement, where appropriate

Employers receive individual development scorecards, monthly progress reports, a mid-program evaluation and a final organizational effectiveness report. Participants who complete the program receive a certificate of completion.

Program at a glance

Duration: Nine months
Sessions: One four-hour, instructor-led session per month (36 hours)
Delivery: In person, in Ontario, at your workplace or a training location we arrange
Cohort size: Recommended 8 to 20 participants
Between sessions: Workplace application activities and progress follow-ups
Assessment: Baseline, mid-program and final competency assessments
Provider: M2M Business Solutions Inc.
Investment: Itemized quotation based on program, cohort size and location

Client result

This program in practice

The program grew out of a 12-month next-generation leadership engagement with a family-owned manufacturer.

Training case study · Plastics manufacturing · 12 months

A family-owned plastics manufacturer prepares its next generation of leaders

+23%Productivity across the organization

+40%Improvement in employee morale

70%+Of the successor’s time now spent on management and planning, rather than production-floor problem-solving

~$4,000Saved per week after moving from two 8-hour shifts, five days a week, to four 10-hour days

Results reported by the client at the end of the 12-month program, measured against the pre-program assessment. The client is not named.

Read the case study

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