Case 04 · Technology and IT services
A technology services firm lifts on-schedule delivery from 65% to 85%.
The challenge
Approvals and escalations kept coming back to the founder. Projects waited for decisions, and only about two in three were delivered on schedule.
Our approach
- LeadWeekly one-to-one work with the founder on what truly needs them and what had become habit.
- AlignResponsibilities matched to people, with decision authority, boundaries and accountability for direct reports.
- OvercomeDevelopment for the founder and direct reports, and routines for communication and review that keep delegation working.
The impact
+20 pts
Projects delivered on schedule
Four in five projects now land on schedule, with decisions made closer to the work.
