Episode 1: Introduction to Tammy Berberick, CEO of Crestcom International

“In reviewing the results of the implementation of the action plans of our Managers, we have seen them now making better decisions, settling SMART goals, tapping into the creativity of their teams, better managing their time, running more effective meetings and now focusing on achieving Gold Standard Customer Service.”

Grant R. Neal, Vipond Fire Protection

“The monthly follow up visits that you (Crestcom) hold are a tremendous benefit, not only as a reminder to the group, but for us first hand how our key management are utilizing the lessons with their people. We can see the message getting through the layers of management and people throughout the organization.”

Bud Morris & Luisa Loffreda, Canada’s Best Store Fixtures

“Aside from the economic returns, benefits include development of team work and use of common language. The experience enhanced trust and fostered openness. But the biggest return on our investment in Crestcom lies in the future as we cascade the training throughout our company and integrate it into our orientation and recruitment programs.”

Ellen McGregor, Fielding Chemical Technologies Inc.

“We have had the benefit of using our new training every single month, and some of it every single day. We have added terms like “culture” and “values” to our daily vocabulary. We put that training to work by improving efficiencies, by better motivating our valued staff, by taking our customer satisfaction to a whole new level and by holding our staff accountable for their individual tasks.”

Crystal Cranch, Ivan B. Wallace Ltd.

“The strategy leveraged in class by Crestcom has positively influenced our junior managers as well as our senior leaders. Our team definitely values your monthly facilitation and I appreciate your support of our quarterly follow-up reviews to create a higher level of accountability with each of the personal action plans. The course is increasing both personal and professional awareness and accountability, which I feel is foundational to our future growth expectation from the Executive Board in Germany.”

Craig S. Smith, SICK

Episode 1: Introduction to Tammy Berberick, CEO of Crestcom International

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