The rapid rise of startups across the world has made them the flagbearers of modern company culture. With the likes of Google and Facebook redefining employee perks, such additional benefits are now being treated as the foundation of company culture. …
Over 1 in 6 Job Offers are Rejected in the US and 1 in 3 Employees Likely to Quit Within the First 90 Days – How Can Organizations Tackle this Huge Challenge? This basically means right from giving job offers…
“Life begins at the end of your Comfort Zone” -Neale Walsch But that’s easier said than done. Yes, we’ve all heard TED talks and motivational speeches about how possibilities open up when you step out of your comfort zone –…
Published in Forbes Jeff Bezos famously said, “We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.” He probably envisioned the importance of driving customer-centric innovations to stay ahead of the competition. …
Published in Forbes The prolonged confusion and uncertainty due to the COVID-19 pandemic have made organizations precarious in their response approaches. While several businesses have succeeded in innovating and adapting to the changing circumstances, things are far from over. With…
Published in Forbes A recent Glassdoor study suggests that a 1-point increase in Glassdoor company rating is associated with a 1.3-point increase in customer satisfaction. And there are studies that confirm higher customer satisfaction leading to higher company valuations. A Harvard Business Review…
What Are You Planning to Do About “The Great Resignation”? 4.5 million Americans quit their job in November 2021. I published an article on Forbes sometime back on “The Great Resignation”, where I shared some notes on the upcoming wave…
Published in Forbes According to a WSJ report, around 200,000 establishments in the US closed permanently in the first year of the viral outbreak. The pandemic-inflicted leadership challenges in 2020-21 forced organizations to take extraordinary measures in real-time, with zero…
With the world gradually limping towards normalcy, businesses are adjusting themselves to align with the needs and expectations of the post-pandemic consumers. Re-imagining customer experience (CX) is one of the most vital aspects of calibrating their operations. After all, according…
