Customer Experience Strategy Archives - M2M Business Solutions
Category: Customer Experience Strategy

Strive for perfection. Be it school, university, first day of work, or career progress, this need for “perfection” is reinforced in everything we do. Even in our personal lives, as a child, spouse, or parent, perfect as a prefix is

As the saying goes, people don’t quit jobs- they quit their bosses.  While taking on the first leadership role is a major career milestone, you need to set the foundation right to thrive and be the kind of leader people

Every organization has people in positions of authority to overlook the work of their teams. These bosses or leaders are abundantly responsible for encouraging and uniting the team members toward common business goals.  But while we often use the term

Imagine a Product Team of 2035. It can have a Product Manager, 50, a Product Engineer, 35, and a Design Intern, 22.  Such permutations and combinations across Millennials, Gen Z, and Gen Alpha will be commonplace in offices about a

While SWOT and PESTLE analysis were commonly used to examine the feasibility of a new business idea, in today’s ever-dynamic world, old or existing businesses can’t stay away from it either.  Both methods have been around since the 1960s and

The Best Small Business Consultant in Canada, M2M Business Solutions is considered among Top Advisory Company in Toronto, Canada, United States (USA).Our extensive experience consultants and dedicated team of Professional Business Consultants make us well poised to emerge as the

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The rapid rise of startups across the world has made them the flagbearers of modern company culture.  With the likes of Google and Facebook redefining employee perks, such additional benefits are now being treated as the foundation of company culture. 

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Over 1 in 6 Job Offers are Rejected in the US and 1 in 3 Employees Likely to Quit Within the First 90 Days – How Can Organizations Tackle this Huge Challenge? This basically means right from giving job offers

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“Life begins at the end of your Comfort Zone” -Neale Walsch But that’s easier said than done. Yes, we’ve all heard TED talks and motivational speeches about how possibilities open up when you step out of your comfort zone –

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Published in Forbes Jeff Bezos famously said, “We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.” He probably envisioned the importance of driving customer-centric innovations to stay ahead of the competition. 

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