Articles - M2M Business Solutions

Future of CX in 2022- Fall Out of the Pandemic

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With the world gradually limping towards normalcy, businesses are adjusting themselves to align with the needs and expectations of the post-pandemic consumers.  Re-imagining customer experience (CX) is one of the most vital aspects of calibrating their operations.  After all, according

Brace Yourself for The Great Resignation – A Note to the Leaders

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Published in Forbes According to a report by the US Labor Department, 2.7% of the US workers have left their jobs in April 2021. A sharp rise of 1.6% from April 2020 and the highest in more than two decades. 

Reducing High Employee Turnover – It’s all about Employees

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Building and retaining an efficient resource pool is one of the leading challenges for modern businesses.  As I mentioned in my previous LinkedIn article, it is your employees’ hard work and skillset that decide the outcome and ultimately, the success of

Happy Employees are 12% More Productive – But Why and How?

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According to a study by the University of Warwick, happier employees are about 12% more productive. This increased productivity has a positive impact on the bottom line growth of the company and hence its success.  Indeed employee productivity is one

Seven Tools To Help In Workplace Engagement Initiatives

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Published in Forbes Employee engagement is the most important initiative an organization could undertake to build a happier and more productive work environment. I’ve talked before about employee engagement and the need for it, and some of the ways to

Increasing Workplace Engagement – Bonus Tips

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Employee engagement or workplace engagement is no longer a mere buzzword. In one of my earlier LinkedIn articles, I talked about employee engagement – what it is and why leaders need to focus on it. Check out the post if

Measuring Employee Engagement – The First Step to a Productive and Happier Workplace

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“If you cannot measure it, you cannot improve it”- Lord Kelvin In my LinkedIn article, I had explained what employee engagement is and is not. As you can only work towards improving engagement once you know where you currently stand,

Hybrid Work Model- 4 Challenges You’ll Face When Making the Shift

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To improve is to change, to be perfect is to have changed often- Winston Churchill. WFH (Work from Home) practice has been around for a long time now. But it was only during the COVID-19 pandemic that most businesses experienced

Powering Your Business with Employee Engagement

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To win in the marketplace, you must first win in the workplace- Doug Conant. The raging talent war of this VUCA world has inspired the corporate landscape to rewrite the age-old business rules from “Customer is King” to “Employee is King.” Employee

How can you increase team empowerment to prepare for the future?

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“The future influences the present just as much as the past” – Friedrich Nietzsche There is no doubt that the business landscape has been changing constantly. However, it is the speed of this change that is causing disruption in work