Future of CX in 2022- Fall Out of the Pandemic
[addtoany]With the world gradually limping towards normalcy, businesses are adjusting themselves to align with the needs and expectations of the post-pandemic consumers. Re-imagining customer experience (CX) is one of the most vital aspects of calibrating their operations. After all, according…
Brace Yourself for The Great Resignation – A Note to the Leaders
[addtoany]Published in Forbes According to a report by the US Labor Department, 2.7% of the US workers have left their jobs in April 2021. A sharp rise of 1.6% from April 2020 and the highest in more than two decades. …
Reducing High Employee Turnover – It’s all about Employees
[addtoany]Building and retaining an efficient resource pool is one of the leading challenges for modern businesses. As I mentioned in my previous LinkedIn article, it is your employees’ hard work and skillset that decide the outcome and ultimately, the success of…
Happy Employees are 12% More Productive – But Why and How?
[addtoany]According to a study by the University of Warwick, happier employees are about 12% more productive. This increased productivity has a positive impact on the bottom line growth of the company and hence its success. Indeed employee productivity is one…
Seven Tools To Help In Workplace Engagement Initiatives
[addtoany]Published in Forbes Employee engagement is the most important initiative an organization could undertake to build a happier and more productive work environment. I’ve talked before about employee engagement and the need for it, and some of the ways to…
Increasing Workplace Engagement – Bonus Tips
[addtoany]Employee engagement or workplace engagement is no longer a mere buzzword. In one of my earlier LinkedIn articles, I talked about employee engagement – what it is and why leaders need to focus on it. Check out the post if…
Measuring Employee Engagement – The First Step to a Productive and Happier Workplace
[addtoany]“If you cannot measure it, you cannot improve it”- Lord Kelvin In my LinkedIn article, I had explained what employee engagement is and is not. As you can only work towards improving engagement once you know where you currently stand,…
Hybrid Work Model- 4 Challenges You’ll Face When Making the Shift
[addtoany]To improve is to change, to be perfect is to have changed often- Winston Churchill. WFH (Work from Home) practice has been around for a long time now. But it was only during the COVID-19 pandemic that most businesses experienced…
Powering Your Business with Employee Engagement
[addtoany]To win in the marketplace, you must first win in the workplace- Doug Conant. The raging talent war of this VUCA world has inspired the corporate landscape to rewrite the age-old business rules from “Customer is King” to “Employee is King.” Employee…
How can you increase team empowerment to prepare for the future?
[addtoany]“The future influences the present just as much as the past” – Friedrich Nietzsche There is no doubt that the business landscape has been changing constantly. However, it is the speed of this change that is causing disruption in work…